Professional and FriendlyBob Humphrey is straightforward, professional, and friendly. Even though our transaction was coast to coast, the process was smooth and uneventful. Dan, the driver who inspected and took delivery of our motor home, was personable and efficient. We are confident that Johnson RV was the best choice for selling our motor home. - Laura from Sandy, OR
Thank you James !Employee: James
Experience: The buying experience at Johnson RV has been by far the best, compared to the other dealerships we've dealt with in the past. James was a joy to work with . We appreciated his ability to answer all our questions and we never felt pressured into a sale.
In the future we would definitely consider Johnson RV first when buying an RV.
Thank you James ! - Kathy
Every person we had contact with were the best!We bought a 2016 Freeland from you at the end of March and wanted to let you know that we are pleased with the service we received from your staff.
Justin was our sales consultant and was so helpful. He wasnt an overbearing type of sales person. He had a great personality and was very helpful. Justin is the type of person that makes it a pleasure to shop for a RV. He even brought the rig out so my husband could drive it on the roads so he knew how it performed. Please thank Justin for all the help.
The day of pickup went smoothly. Weve had a number of different RVs, so there were a lot of questions we wanted answered. I am sorry that I cant remember the gentleman that took us through the rig but, when there was something he wasnt sure of he called to find out.
We hope that you keep up the good work that you are doing. Every person we had contact with were the best. - Anonymous
The process was so easy!I sold my Holiday Rambler Vacation to Johnson Rv. The process was so easy that I was apprehensive. Bob Humphrey called me and talked through my RV from which he made me a reasonable offer which I accepted. He was professional and not pushy. He did everything to make me comfortable with the process including encouraging me to talk to my bank about understanding process and read reviews like this(they were all consistent). He sent Stan is who was very thorough. We did all the paperwork they wired the money- THAT simple!
Stan stayed until the bank verified the funds and he was on his way. Soooo professional and did everything just like they said! Perfect.
Employee: Bob humphrey - Darrin
Thank you to all the crew at Johnson RV.We saw our RV online and it seemed to have everything we wanted. When we called to make sure it was still there, Mo answered and said come on out. We were greeted at the door and then went for a test drive. We loved it. It is just perfect for 2 old people and their dog. They closed at 5, but we were given all the time we needed and never felt rushed to leave. We made our down payment, and arranged to pick it up in 2 weeks they were getting ready for the rv show and were setting it up.
When we did go pick it up we were amazed to see the welcome we got. There was our RV with a red carpet and and a sign welcoming us to our RV. We felt like movie stars. It was so exciting. They took our picture and gave us a sweet gift when we left. We were given a 4 hr. class by Garrett who showed us how to use every single thing in our RV. I never felt more special in my life. Thank you to all the crew at Johnson RV. - Bill
I had a wonderful experience.I had a wonderful experience. I drove up from Hillsboro, OR to meet with Greg on his day off and was so impressed with his knowledge and manner. He took all the time I needed and answered all my questions. Couldn't have asked for better customer care.... I made a second trip and paid off my new home (5th wheel). This time I dealt with Aaron who also answered all my questions and walked me through all the paper work. Then Greg walked me back out to take another look :-). I highly recommend Johnson RV. - Mary
Great To Work With!I contacted Bob Humphrey by phone and explained my situation to him. I hated to get rid of our RV, but we just weren't using it like we should have been since our boys have left the nest. I felt like he was very understanding, helpful, truthful and very patient with our situation that was going on with my RV. I felt very confident in speaking with him and trusted him, even thou we have never met. Johnson RV has a special employee. Mr. Humphrey was Great to work with. We appreciate everything you've done for us and explaining the details. ThankYou! Lee and Wendy Montoya - Lee
Highly RecommendAfter 10 years of creating awesome memories with our RV from Beach Camping to the high Sierra's, we decided it was time to sell. The kids have grown and we our now going to wait until retirement for our next adventures in RVing. Selling a used RV's is very involved and confusing, so we decided to make it easy by calling Johnson RV in Sandy Oregon based upon a flyer in the mail stating they would pay top dollar for used RV's. Well they did and we could have not been happier with the entire process. It was quick, simple, and the staff was very knowledgeable. Especially Lori Klecan who walked us through the entire process. I would recommend anyone thinking about selling their used RV to call Johnson RV first. Thanks again! - Reno
Very ImpressedMorris Rozema
My wife and I very newly retired and curious about owning an RV. We were impressed with the Johnson RV web site and decided to visit the Sandy Oregon store on our way to the Oregon Coast. We were welcomed with a big smile and introduced to Morris, or Mo as he likes to be called. Over the next few hours we were totally engaged in a learning process about RV design, selection, and even a test drive. Mo was not pushy. He was informational and determined to help us understand what type of coach would suit our needs to match our travel expectations. We very much appreciated his kind and caring approach. While we did not purchase an RV, we made our first and probably most important RV friend. As we further evaluate our leisure travel plans, and if they include an RV, we will be back to visit Mo. Thanks so much for spending time with us!! - David
Thank YouPurchase: '09 Monaco
Experience: Thank you Hugh.... You made our buying experience wonderful - Kathy
Positive and professional attitude!Employee: Linda Minnick Service Department
Experience: LEAK on rear slide out. Linda worked closely with us and maintenance crew to get the job done right. Positive and professional attitude. Thank You. - Mat
Absolutely seamless!Absolutely seamless, so professional, their word is golden and they perform in a very businesslike proficient manner. I sold a RV to them and will no doubt buy a smaller Class A from them. Bob Humphrey is totally awesome and trustworthy. Thank you for the way you conduct yourself!
Thank you thank you! - Tommi
Very professional!We live Fulltime in our RV and cannot say enough positive things about Johnson RV! In February of 2016, while staying in Texas, we saw an ad for Johnson RV in an RV magazine that stated they would pay cash for your RV. We were wanting to upgrade to a Diesel Pusher and contacted Johnson RV. Wally, Anthony and Bob were awesome all throughout that process and cared enough to call me to inquire about details of our subsequent DP purchase agreement. (It was for-sale-by-owner). A Johnson RV driver was flown to Texas to pick up our coach and he was very professional (can't remember his name!). Within 1 hour of his arrival and inspection of our coach, Johnson RV had wired the cash payment to our checking account and the deal was seamless and complete.
Just recently, in September, our travels in our new Diesel Pusher took us to the Portland Oregon area and low and behold we drove past Johnson RV in Sandy! We stopped in to personally thank the staff for their superlative customer service. On that day we spoke with Linda and Cory. It turns out that Cory had sold our previous coach the month before and remembered it well. Talk about going full circle! Now Cory is searching for a class B coach for my sister who is interested in the RV lifestyle. He showed us all around and was a pleasure to work with.
We will definitely recommend Johnson RV for future purchases to any RV'ers, friends and family, no matter where they live in the US or Canada! - Zoey
We are proud owners of a 2014 Tiffin.We came into Johnson RV over a year ago and Hugh was our salesman, but we did not purchase. We came in over a year later, and Hugh recognized us, and remembered exactly what trepidations we had. Never once did I feel pressure or forced into making decisions. Hugh was unbelievably patient, and took the time to really get to know what we wanted & needed for our camping lifestyle. We were dead set on a diesel, and was even excited at the option of us looking at an RV at there Oregon location. Never once did he put himself before the customer or the company. The finance manager James was equally impressive. Even with us getting our own financing through USAA, he helped us work with the Bank, and made countless phone calls that that went above and beyond. When James was away from the office, Hugh took time away from sales and helped us every time with faxing information over, setting up our satellite service and made sure we weren't overcharged. On the day of our delivery, Hugh came in on his day off, which was even his wedding anniversary. He stayed through our orientation and helped transfer our fully loaded RV that we traded in to our new RV. Thank you.... We are proud owners of a 2014 Tiffin. - Don
It was a pleasure working with everyoneI sold my Forest River RV to Johnson RV. It was a pleasure working with everyone Bob Humphrey, Mike Gossett and David Mtier. All were very professional. I thank them all very much for everything they did to make the sale smooth. Thanks again. I would definitely deal with them again. God Bless You, - Terrie
Great personalityWe dealt with Amber and were very pleased from start to finish with her professionalism. She is friendly, and has a great personality. I have already recommended her to a friend who is trying to sell his on his own. Thanks again. - Larry
Adam did a great job on body workAdam did a great job on body work I needed done on a 2013 Airstream 3500 Interstate and Mike did a terrific job with painting it. These two guys were just awesome. I will always use Johnson for any body work or service for my RV - Ken
Amazed by the efficiencyI would like to express my appreciation for the professionalism and friendliness of everyone involved at Johnson RV in buying my motorhome. I am still amazed by the efficiency and ease of the sale. I called Johnson RV to inquire about the possibility of selling the RV and exactly 7 days later Johnson RV picked up the motorhome from my home in Southeastern Utah. The sales price was fair and the service, great. Wow! I especially want to recognize Amber, Mike, and Skylar for their assistance in making this sale a reality. Thanks so much. - Ann
Very pleased to recommend BobWe had been trying to sell our class C through out the spring and summer with no reasonable responses until Bob contacted us. Without going into great detail we tell all that Bob Humphrey and Johnson RV were/are life savers. Without their guidance and assistance we would not have been able to get the outcome we were looking for. Marie and I are very pleased to recommend Bob and Johnson RV to anyone who is looking to buy or sell - Ron
Julie was a real pleasure to deal with.Bob, Julie was a real pleasure to deal with. I hope her trip home enjoyable and safe. Thanks again to you and to her for making this transaction so easy. We sincerely hope the new owners will appreciate the coach as much as we did. Feel free to contact me with ant questions they, or you, may have. - Edward
Excellent experience working with the staff at Johnson RV.Excellent experience working with the staff at Johnson RV. Everyone professional and helpful. They sold my RV on consignment and I was very pleased with the results. I would highly recommend them. - Sunny
We couldn't have asked for more.Michael, thanks for all you did for us. You did everything you said you would, in a timely manner and kept us informed at all times. We couldn't have asked for more. In 2015 America, you are a breath of, greatly needed, fresh air. Phyllis and Sandy Hellman - Sandy
The transaction went flawlessly.Thank you for the confirmation copy. The transaction went flawlessly. We (my wife and I) just want to give a word of "Two Thumbs Up" for Skyler. He was very professional yet enjoyable to talk to. I would put in a vote that he should be given a corner office with a nice view, but after talking with him it's obvious that he already has the corner office with the best of views... sitting up in the drivers seat out on the open road. In him you have someone who loves his job, and that's a good thing to have. It has also been a pleasure doing business with you, Ryan, and Mike. I will recommend Johnson RV when I can and of course look you up should I ever be again in the RV market. tnx George & Jeanette Pasek - George
Very professionalBob, it was a pleasure dealing with you and your company. You are very professional and you did exactly what you said you were going to do. I also wanted to commend you on Skyler. He was very professional. He is an intelligent person and represented you very well. - Joe
Very HappyThank you for being so professional in every aspect of our deal. Skyler was a delight and very efficient at his job. He knew how to explain things which made it easier for us to understand as we hadn't done this before. Everything went very smooth thanks to you and to Skyler. - carol
Johnson RV was to my surprise a very pleasant experience!Johnson RV purchased my class A Travel Supreme for a price that was mutually agreed upon. I had been trying to sell my RV online without success. The problem was the difficulty in finding a lender for a 10 year old RV for the potential buyers. Dealing with Johnson RV was to my surprise a very pleasant experience! They went out of their way to make sure I was comfortable and confident in dealing with them. They actually exceeded my expectations. When it came time to have them pick up the RV they bought from me I was concerned how smooth the money transfer would be. Before I released my RV out of my possession I needed to be paid. As soon as the Johnson RV representative and I finished the transferring paperwork she said the funds were just wired to my bank give it about ten minutes. I checked my account on line and the funds had just arrived! All the people I spoke with at Johnson RV Amber , Mike, Wally and Julie were very pleasant and professional,I would not hesitate to do business with them again. Jim S - Jim
Professional, attentiveMaria was with us all the way. Professional, attentive and always a smile on her face. When a question arose she was there to help us. She personally came to our home to pick up some needed papers. Without a doubt Maria is a real asset to the Johnson RV group. If you can clone her, do it now. Mike and Audrey U. - mike
Very friendly and professionalWe just completed the sale of our 2011 Winnebago Adventurer to Johnson RV. The buyer, Kelly, was extremely friendly, professional and helpful in guiding us through the process. Everything went as she had described. The driver, Don, was also very friendly and professional and after a review of our RV and handing over the check, he was on his way back to Oregon.
We were able to get a fair price for our vehicle and the process from start to finish couldn't have gone smoother. We would recommend Johnson RV if you are trying to sell your RV. - Larry
I would highly recommendThis was our first experince buying a RV and Dustin Allen was the best. He knew my husband was dragging his feet and he did not put any pressure on us to buy. We had seen the RV that we bought on their web page and the day we went in it was not ready to show and when it was Dustin called us and we went and looked at it. He was so helpful and any questions we had he answered them. If we were to some day upgrade he will be the first person I go to. I would highly recommend him. - carol
Thank YouWorked with Justin / Jim Stillwell...
THANKS for your helpful time Monday. Found an RV online, which appears to be the unit Justin showed us and you talked with us. The more we think and look, we're very impressed. - Jack
A thoroughly enjoyable experience!!!We were treated with kindest and respect the minute we walked through the door. Dustin Allen made us feel like we were family! He established what we could afford to buy, and he only showed us coaches that were in that price range. We never felt pressured to buy more than we could afford, and we appreciate that. The rest of the staff was just was personable from the loan officer to the walk-through and on to service and the sales staff in the store. A thoroughly enjoyable experience!!! - Don
Purchase exceeded my expectationsTo preface this, I do not like dealing with a dealership and normally would prefer a private party, but my experience at Johnson RV was excellent, with follow-up from Ron and Greg. The last week in December I responded to an ad I saw on RVTrader.com for a 2005 Hi Low Tow Lite which you had advertised. I called your dealership and spoke to Ron Weinard and a price was negotiated over the phone, this being done without any inspection of the unit by me relying on the pictures that had been posted with the ad and what Ron had to say about the unit.
I arrived in Sandy on Friday morning, January 10 for my 9:15am walk-through and I must say my experience with Johnson RV was far more than I expected and the purchase exceeded my expectations. The entire staff I dealt with, from the front desk to Ron, Greg Anderson, Ben Maddox and the parts and service department was outstanding, making my round trip drive of 2000 miles worth the time. I would be comfortable recommending Johnson RV to my friends, even though you are not in my neighborhood. - Garry
ComplimentCompliment from The Better Business Bureau: I just purchased a Chinook Eagle from Johnson RV. Tony Romero, the salesperson at the RV show Was very helpful, spending a lot of time to show me every possible rig to meet my needs. He listened carefully to my likes and dislikes. When a vehicle came in later that he thought would work for me, he called me for a test drive. After my decision to buy, it was all a piece of cake. The sale and delivery went without a hitch, thorough and pleasant. Greg was very helpful. I am looking forward to using this RV!! - Hermina
Very goodI met Tony Romero at the RV show. I was overwhelmed. He took a lot of time showing me every possible rig to meet my needs. He was very patient with me! He arranged a test drive in an Isata. He listened carefully to my likes and dislikes and reason for not purchasing that vehicle. He called me when the Chinook came in and we went for a test drive. From that point on it was a nice experience. Greg Anderson was very helpful in walking me through the Chinook. The detailing was very good. The financial person was ready, organized and thorough. Simple and direct. I have had a follow up call from Greg. Today I am a happy camper! - Hermina
Thank you Sandy!We purchased parts to connect/tether the trailer lights together. We worked with Sandy in the Parts Department.My partner and I were on our way back from buying a trailer and realized that our cord was too short for the trailer light connection. So we decided that we would stop at Johnson RV to see if they had the parts or way to connect it safely and correctly. After roaming through the isles of the parts department we were approached by a man, only to find his knowledge was not extensive enough to help us. He then summoned Sandy to where we were standing. She knew exactly what we were talking about and was quick to get this fixed as soon as possible! We then found out that Johnson RV did not carry the part to connect each end of the wires, so her being solution oriented, she suggested that we strip the wires and tether them to a part we found in the store that would work. She saved us $100 in labor by letting us borrow a pair of wire strippers and two hours waiting for it to be done! All in all, that was the best customer service we've had in awhile. Thank you for not letting us leave without our problem being resolved, and Sandy deserves a raise. - Emily
ProfessionalWe received an offer from Mr. Wally Shearer, Buyer from Johnson RV for our 26A 2008 Melbourne, from our ad in RVTRADER.com. The offer was in line with our expectations, we accepted, exchanged the necessary paperwork and a driver was dispatched to fly to Prescott to inspect and accept our RV. This was accomplished within one day, our Title was exchanged for a Bank Certified Check and the driver was on his way back to Sandy Oregon. There were no hitches or surprises. This was a very satisfactory sale and RV Buyer Agent, Mr. Wally Shearer was most professional and courteous. He and his company are to be congratulated. - Ralph
Excellent CampoutCustomer Appreciation Campout: The Johnson RV staff was so helpful from check-in, to the advise with Mike & Maria, to the Saturday night dinner. Neskowin Resort was awesome, so close to the beach. The Saturday Seminar was excellent with lots of questions answered by the staff. We are very glad we came. Thank you all for your service! Thanks Katie for organizing and special thanks to Mike for being such a fountain of knowledge. And to Bob the Chef! - Kathy
Thank YouWe just wanted to Thank You again for the wonderful weekend. We really learned a lot from Steve, Mike and Maria. It was just amazing how they easily took care of all of our questions and concerns.I would like to thank you also for having someone check on information about our air conditioner. When we got home, I had an email from Brad Wall who offered to send us a grommet kit for the Dometic air conditioner which should make it quieter. He is sending it to us and told us to call him for installation instructions. That will be wonderful if it makes it quieter. He also told us of a dealership where we could get our oil changed closer to home.Please thank whoever it was that you asked to get this information....we really appreciate it.The service Dept looked at our leak and the water pump and made an adjustment for us.Thank You to you and all the wonderful staff at Johnson RV. - Stan
Very knowledgeableWe really appreciate Johnson RV sponsoring this fun weekend the the Customer Appreciation Campout. The excellent staff was very friendly, helpful, knowledgeable, and excited about Johnson RV, their job, co-workers, and product. Meeting with Mike, the technician, provided extremely valuable. We had a ling list of questions that he was able to answer with patience, thoroughness, and understanding. It was nice meeting with Mike in our rig, in a relaxing atmosphere, to discuss our questions. How thoughtful of Johnson RV to sponsor this event. The personal interest in all their customers gives us a great reason to mention and recommend Johnson RV to our friends and family. Thank you, again, for including us in this campout weekend. - John
Great JobAt the Customer Appreciation Campout, the staff was friendly and very nice you-all did a great job of food preparation and making sure we had a good time. We loved the dog-friendly atmosphere. - Mark
Thank you all!Customer Appreciation Campout: Having a great experience from purchasing to having a chance to come to camp at Neskowin. Bob was very helpful us getting setup & fixing a couple of things. Thanks this couldn't have been better. Any better it would be illegal. Thanks again - Barbara
Enjoyable experienceCustomer Appreciation Campout: This is our 1st real camp-out since the purchase of our R.V. - we are enjoying this to the fullest, great people and accommodations - Good food, Good fellowship. Ran out of Baked Potatoes. - Gordon
FabulousAt the Customer Appreciation Campout, we loved the bunnies & the Park. You need some patio heaters for evening gatherings this late in the year. This rally is a lovely thank you and we learned a lot about how our RV works. The service assistance and seminars were fabulous. Katie needs a raise. - Pat
Appreciate the Rally!At the Customer Appreciation Campout, all the Johnson's staff were great & our experience was a good one. We had a great time and wish to thank Johnson RV and the Neskowin RV Park for the wonderful rally, the generous food & helpful staff. The Tri-Tip BBQ was the BEST! Idea: perhaps the park could get several outdoor propane heaters for the dinners outdoors and to place next to the musician by the pool building. Bret Lucich was Great! Jerome was great! We sure appreciated this Rally! Thank You! - Dennis
Excellent experienceWe thought the Customer Appreciation Campout was a great idea. We signed up the second we got the email. We arrived to wonderful friendly greetings. The tech help with the little problems was the greatest. Then we met new people with the same interest. We loved the meals together. The Campfire. The Seminar. The music. We would to do it again next year. Thank you very much - Bob
Enjoyed The Weekend!Can't say enough about how well we were treated art the Customer Appreciation Campout, Bob Humphrey & Katie Bixel were outstanding. They bent over backwards to please, as well as the whole crew. We enjoyed the weekend, met a lot of great people we hope to see again. The Saturday dinner was Outstanding! - Cab
Appreciate your helpWe had a great time - so appreciate all of the hard work from the Johnson RV team to make this happen. They worked very hard - answered questions & all of their efforts are very appreciated - We met great people & ran into some old friends. Thanks so much - we do & will continue to recommend Johnson RV to anyone! Thanks Again - Jerry
Thank YouThe Customer Appreciation Camp out was a really great idea. We've had our RV for 6 months & had a list of questions. Katie, Mike, Steve and Maria helped get everything taken care of. We learned a lot at the Maintenance Seminar. We know of no other RV dealership that offers this level of support and appreciation of their customers. This was truly a success for us. THANK YOU!!!! - Stan
Awesome Staff!We enjoyed visiting with our fellow campers, Johnson RV employees, customers and Neskowin Creek RV Resort employees. We enjoyed our walks and Frisbee with Chloe, our special canine friend and being so close to the beach.We want to thank Maria and Mike M. for answering all our technical questions and thank Mike M. for a temporary repair on a leak under our galley sink.Thanks for all the great food and entertainment and to all the folks that worked so hard to make these events happen!!!Thank you Johnson RV and Neskowin Creek RV Resort!!!! - Rovelle
Very HappyThe Johnson RV staff was so helpful from Check-in, to the advise with Mike & Maria, to the Saturday night dinner. Neskowin Resort was awesome, so close to the beach. The Saturday Seminar was excellent with lots of questions answered by the staff. We are very glad we came. Thank you for all your service! Thanks Katie for organizing and special thanks to Mike for being such a fountain of knowledge. And to Bob the Chef!! - Kathy
Highly RecommendEveryone I spoke with at Johnson RV in Sandy OR was friendly and knowledgeable. There was no pushiness or pressure at all. I'm pleased with my Road-trek Ranger and have already shown it to several friends and neighbors. Katie Bixel was especially helpful, promptly returning my emails and phone calls whenever I had a question. I will gladly recommend her to anyone I meet who's interested in a motor home. - JUDITH
Very HappyWe bought a new Leisure Travel Van from Johnson RV and are very happy with it. Our salesperson Ron Weinard was very helpful and courteous, both during the sale and when we picked it up. We would definitely go back to him and Johnson RV if/when we decide to sell or upgrade. - Jud
Thank YouMy wife and I traveled from Olympia to Sandy for the Class B Show last weekend. We wanted to see the Leisure Travel vans and were really impressed with all of the models and the friendliness and professionalism of the Johnson RV staff. Crystal has followed back up with us and we plan to visit the showroom again in the near future to test drive the Serenity and the Unity. Thank you for the experience. We'll be in touch. - Allen
Thank YouCrystal you were great to deal with, you stayed after hours while we went through the purchase process and I would certainly purchase another trailer through you. It really was a pleasure to deal with you. I hope you are doing well. Regards, Ron - Ron
Very helpfulI first met Crystal at the rv show in Sept I think. She was very helpful, friendly and professional. We looked at a lot of Class C's, but I fell in love with the Chateau. Crystal made the whole process very pleasant. I would very gladly recommend her to anyone interested in purchasing an rv. Thank you, Crystal. I have a motorhome I truly love and a new friend. - Barbara
Very HappyCrystal spent several long days showing and re-showing us every motorhome out on the lot at Johnson that met our basic requirements. There were several very nice ones, but none "rang our bell". Finally, Crystal asked Bob Humphrey if there was anything else at Johnson that we could look at. Bob took us into the shop where a 2008 Gulf Stream Crescendo front end diesel was being prepped for the Portland RV Show. It was the only diesel they had that did not have the entrance door in front of the passenger seat. Within a few minutes after we first saw it I knew that Gulf Stream was the one for us. My assessment was confirmed after Crystal went with us on a test drive. We bought it and have been very happy with it ever since. Thanks Bob and Crystal for your patience and help. We are very satisfied. - David
Enjoyable experienceJohn took care of us right at the get go. He showed us a couple coaches. The second fit our needs. Everything he told us is how it turned out to be. How refreshing to be told the truth through the whole experience. Not once did I feel like John was feeding us a line of bull. He always was a.le to look me straight in the eyes whenever he told us anything. Wasn't a know-it-all, and told us if he didn't know something. I really appreciate that. Everyone that we dealt with treated us as if were really someone special. Johnson RV has went above and beyond. They truly made this experience enjoyable. This is the first time I can really say that. Thanks to everyone involved with this experience. From John to the guys getting it all ready for us. You have made it to where I want to come back to get our next coach and refer others to you as well. It truly made the distamce travelled worth it. Thanks again everyone at JOHNSON RV - Roc
Completely SatisfiedLast month I purchased a 2007 Roadtrek Popular 190 from Johnson RV, and am completely satisfied with the purchase. The condition of the vehicle was immaculate, just as John Moore (the sales rep) had described with pictures and words, with no surprises when I arrived to inspect it myself and complete the purchase. Flying me to Portland and the hotel in Sandy helped cinch the deal. Such an experience with what basically was an internet transaction is rare! I'd like to thank John for his patience while answering my questions and concerns, and the whole Johnson RV family (from the sales manager down to the detailers who did such a great job) for a very pleasant experience! I have no qualms about recommending John Moore and Johnson RV to all my friends. - Martin
Highly RecommendKatie was wonderful to work with! Lots of smiles and very caring. When we first met her she asked us a few questions about us and what we were looking for. She then took us to the 1999 Winnebago Adventurer. As soon as we went inside we knew this was going to be the right fit for our needs. Katie showed us everything and then left us while we discussed it. We needed some time to think about this and she recommended a restaurant down the road where we could have lunch and talk in private. The RV was great, the lunch was great and we now have a new friend. Katie made the whole experience so much fun. Everyone else at Johnson RV that we were introduced to we're also wonderful to deal with. We highly recommended Katie and the other great staff members at Johnson RV. Looking forward to seeing you all Memorial weekend! - Roger
Pleasant experienceHaven't selected rig yet but wanted to say how nice it's been working with Crystal & Kelly from Sandy, OR location. Very pleasant demeanor and professionalism. They've also been very patient with me. - John
Appreciate your helpHere we are having fun at Anthony Lakes last week. We've been camping almost every weekend up at Mt Hood and other ski resorts. Thanks for helping us! - Zack
Thank YouIt worked beautifully. Thank you and the rest of the Johnson RV crew for taking good care of us. - Eric
Thank you all!Lori, This is just a small token to thank you for superior customer service. We will recommend Johnson RV to friends that are looking for an RV. Again, you went above and beyond for us and we are very grateful. Thank you , Franklin and Patty Hill - Franklin
Appreciate your helpDear Jessica, Its been a year since our accident with our Pleasureway RV. Its so nice to have everything back in good working condition and looking great. We want to thank you and your staff for all the work you did to accomplish this. There were many obstacles along the way, including the delay and frustration in getting parts from the Pleasureway factory in Canada. We appreciate your perseverance and the fact that you stood behind your work to make sure everything was done to our satisfaction. We especially appreciated Toms effort last time in completing the final touches to the body work. Bringing our RV to Portland from Seattle was well worth the effort. While we hope we never need your services because of an accident again, we will recommend you to friends and people we meet in our travels should the opportunity arise. Thank you again. We appreciate all the work you did for us. - Ted
Very HappyHi Mark & Heather, As you both know the Roadtrek that we purchased from you has been everything that he hoped for. The sales process was informative and we didn't feel pressured. We appreciated the opportunity to look at all three models from Pleasure-Way and Roadtrek. Mark your knowledge and friendly demeanor were all that we needed to decide to purchase from Johnson RV sales. Any time you're going to spend $100,000 on a motor home you want to make sure you made the right decision. Our decision was confirmed on the way home when we had a flashing engine warning light 75 miles from your lot and five hours from home. Mark, you went the extra mile putting us at ease by calling mechanics after 10 PM at night to figure out what we should do. Your commitment to us after the sale says a lot about you personally and your company. Thanks for your help! - Happy
Thank YouDear Johnson RV Family We want to thank you for our purchase with our travel trailer. We love it. Everyone at Johnson RV was helpful. We came in on a Sunday afternoon still not sure of our decision. Everyone was busy. And Tonya the receptionist was very sweet to allow us to look at more travel trailers, she made sure we could look at ones that were locked up and able to get prices. We feel she went above and beyond her duties as a receptionist. She served us with the most excellent customer service. I have experience in a long time. She made us feel important and shared with us the great family of Johnson RV really cares and valued our time as a customer. We want to thank all of you, and let Tanya know she made our experience more pleasurable and glad we had the chance to work with her. Our thanks also to Rod, Trent and family of Johnson RV. We will send anyone we know that wants an RV to go see you at Johnson RV in Sandy Oregon. Thanks, The Andersens Sprinter, Keystone - Andersen
Thank YouDear Johnson RV Family, We want to thank you for our "Komfort Travel Trailer". Joey seemed to make our experience relaxed, and he understood why we needed a trailer. Tonya was nice. She walked the papers out to my wife who is diabetic and was exhausted from looking at so many trailers. She was helpful with keeping us informed as to why we were waiting for the next and final signing. Joey made sure things looked good and was patient for our decision. Please tell Joey, Heather, Tonya, Rachelle and all of the Johnson RV Family...Special Thank You. - Macy
You're the best!You're the best! A short note to say we are really enjoying our new home on wheels. We have made a few small changes. In July we have a trip planned for Indian Heaven outside of Carson, WA. A big thank you to you all! - Jerry
Appreciate your helpHi Ryan, We were sorry to miss you you are the reason we returned to Johnson RV. We appreciated the time you took, the extra care in helping us secure accommodations for the night, and your honest, no-pressure approach. We were assured by Joey that you would be included in the commission...we hope that is true, because you certainly earned it. We will definitely send folks your way. Best wishes to you and yours! - Robin
Pleasant experienceDear Sales Manager, I wanted to take a few moments to let you know how happy we were with your Sales Consultant, Michael Harker. Michael was very attentive to our needs and worked with us to make sure that we found the motorhome that best fit our lifestyle and our budget. Unlike many sales people that we've worked with in the past, Michael really seemed concerned that we found the right fit to meet our needs and not just to sell us what he had available. At no point did Michael try to sell us something more expensive than we could afford. We understand that Michael is new to your company and we wanted to provide you with some feedback regarding his performance. In addition, we had a great experience with your other office personnel and enjoyed talking with the Technician that walked us through our motorhome upon delivery. We will recommend your organization and especially Michael Harker to our friends and family. Thank you for a pleasant experience. Best regards, Carl and Jeri Corvallis, Oregon - Carl
Excellent SupportBrian, Sharon and Heather, I want to take this opportunity to personally thank you for the excellent support and service that Johnson RV Sales provided during my recent RV purchase. What a great experience and I truly appreciate the wonderful hospitality that the whole Dealership provided for both Zar and myself during our stay. I really appreciate the attention to details and wonderful support that I received. I especially want to thank Sharon for dedicating and committing so much time and support during my visit. All of your support made the purchase, delivery and trip a wonderful experience! Huge thanks for helping me with the airport pick-up, insurance, title/registration, Tyron system, RV parks, RV networks - by the way I joined Neskowin Creek and will surely return to the Oregon/Washington coasts on future trips (as well as the Dealership). By the way, what a wonderful view of Mt. Hood behind the Dealership! Attached below is a photo from our recent camping trip to the Flat Tops Wilderness. Sincerely Appreciative. - John
Enjoyable RVHello Rod, We are enjoying our Pleasure Way Plateau and learning lots about RV care! We have had several great trips including one to Banff this fall and several short camping trips in the Cascades. It is a great vehicle for wine tasting, too! At least once per trip folks stop and ask us about the vehicle and if they can peek inside. The are always amazed at the space and how nice it looks. On our Banff trip we averaged 24 mpg and even got 27 mpg on one tank! We have recommended Johnson to several people. Some friends wanted to rent before they buy and were disappointed to hear that Johnson is no longer renting. Happy Thanksgiving! - Kathy
Appreciate your helpTo Whom It May Concern: A note to those involved in our recent purchase of a 2003 Southwind motorhome at Quartzsite, Arizona at the beginning of February 2012. So far so good. We look forward to seeing some of them when we come to Sandy, Oregon in April to have our skylight replaced on our way home. Thanks to Joey, for his friendly, low pressure sales approach. Sharon, for her patient, friendly,expert manner in making the transaction take place, and Ricky D for his professionalism and expertise in dealing with our anxiety and making sure our concerns were addressed regarding the motorhome itself. He (and his staff) worked long days in less than desirable working conditions to take care of our needs. We appreciate his efforts. Thanks to all. Sincerely. - Dave
Very HappyGood Morning Sharon, On behalf of my wife and I we would like to thank you and the staff at Johnson RV for making our purchase of our new Bounder 35K Motorhome a very pleasant experience. The people that helped us from financing to service did an excellent job on making sure we were well taken care of. Thanks again for everything..Johnson RV rocks ! - Dan
Thank YouThank you Sharon for all your help. Johnson RV was an amazing place to purchase our trailer and our family is very excited about our camping trips this year. Thanks to you guys. God bless. - Jacob